Dave Williams

Fortune 500 CIO

Dave was most recently Senior Vice President, Global IT Operations and Employee Experience at Mastercard. He has been awarded several President Awards for leading culture transformation and improving business operations. Dave was recently recognized with the CIO of the Year ORBIE Award for demonstrating exceptional leadership, driving innovation and vision across Mastercard. He’s a servant leader who takes pride in empowering people, collaborating, and building highly successful teams that deliver solid results. Dave led a global team of 500 employees overseeing a $200M budget. Responsible for delivering, supporting, and managing all aspects of technology for over 100k devices and over thousand conference rooms and auditoriums. Dave is transforming traditional IT to digitize the employee experience by driving towards self- service, automation and proactive monitoring using AI chatbots, machine learning and end user performance monitoring tools, allowing our employees to work anywhere, anytime on any device seamlessly. Develop and implement multi-year technology roadmaps and strategy providing best of class support and services while focusing on cost savings and meeting or exceeding budget adherence year over year.Collaboration approach across business units with key stakeholders managing complex business and technical environments. Providing leadership, managing people effectively, promote a productive culture and establish incentives to maximize shareholder value. Joined Mastercard in 2010 with responsibility for transforming Mastercard’s Kansas City data center from lights on backup contingency site to the second-largest co-processing data center in the World with a fully functional Operations Command Center. Previously employed at Landis+Gyr managing North America 24×7 Operations, Ernst & Young as a consultant in telecom, and started a career at Sprint with experience ranging from sales, business operations, customer service, technical support and network operations center. Was part of the executive leadership training program. He earned a Bachelor of Science degree in Journalism Mass Communications/Advertising from Kansas State University. Graduate of Deloitte’s Board Readiness Program Dave volunteers as an executive mentor for Next Generation Leader & Technology Leadership Experience. He’s an advisory board member for Executive Strategic Alliance, LLC. and Founding Board Member & Member Chair of Kansas
City CIO-Inspire CIO Leadership Network.